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A very warm welcome to Roseworth Surgery!

Click here for SystmOne Online for booking/cancelling appointment, (not currently available) ordering repeat medication, viewing your records & blood results 

Our statement on NHS data sharing

 

This week we have received several calls and emails from patients about reported changes to how the NHS shares patient data.

 

We wanted to address the issue directly, especially as posts with inaccurate information are circulating on social media.

The issue centres on the National data opt-out. This allows patients to choose not to have their confidential patient information used for research and planning in the NHS.

 

There are two types of information that are collected about patients:

1 – Something that identifies you – name, address, date of birth

2 – Something about your health care or treatment

 

When these two are joined together – for example, your name and any medication you take – it’s called confidential patient information.

 

Confidential information in the NHS can be used in 2 ways:

1 – Your individual care – a GP looking at your health records when considering future treatment, for example

2 – Research and planning – when data is collected to help the NHS plan and improve service, and scientific or academic institutions to research and develop cures for illnesses, for example, the response to covid-19.

 

It is this second purpose that patients can opt-out from.

 

No Deadline to Opt-Out

 

A lot of the misinformation centres around a deadline of 30th September 2021. Specifically, that if patients don’t opt out before that date, they will be unable to.

 

This is not true. There is no deadline or limit to opting out of sharing your information for research and planning. You can check or change your opt-out decision whenever you choose to do so.

 

To check or change your choice at nhs.uk/your-nhs-data-matters or by calling 0300 303 5678.

 

There is a 30th September deadline involved, but that is for health and care organisations to comply with the opt-out policy. It does not relate to or limit patients choices.

 

Correcting Misinformation

 

NHS Digital has produced a mythbusting page, correcting the misinformation that is out there.

 

The most important points are:

- You can opt-out at any time – there is no deadline

- We only share data to improve health and care

Health and care data helps the NHS respond to emergencies like Covid-19

- There are protections in place to make sure your data is secure and safe

- The NHS does not sell health and care data

- Data is not shared with marketing or insurance companies

 

Opting Out

 

If you do not want your data shared outside of the practice, except for instance directly relating to your care, then you can complete a 'Type 1 Opt-out form'. This will stop your data from being shared with NHS Digital for research and planning. 

 

If you don’t want your confidential patient information to be shared by NHS Digital for purposes except your own care - either GP data, or other data held in the NHS, such as hospital data - you can register a National Data Opt-out

 

It is essential patients have a clear and accurate understanding of how their confidential data is used in the NHS, and for what purposes.

 

Further information can be found at nhs.uk/your-nhs-data-matters or  https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research


Please DO NOT ATTEND THE SURGERY if you have any of the following symtoms:-

  • a temperature of more than 37.8C (100F)
  • OR, a new and persistent cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hrs (if you usually have a cough, it may be worse than usual)
  • OR, anosmia - this is the loss of or a change in your normal sense of smell.  It can also affect your sense of taste as the two are closely linked.

Please use this link to check your sympoms and further advice.

MANDATORY FACE COVERINGS - If you are asked to attend the surgery, you will be requested to wear a face coverings.  This is to keep you and everyone around you safe.  We apprecaite your co-operation so we can continue to offer you any treatment that you require.

PLEASE NOTE WHEN BOOKING AN APPOINTMENT WITH A GP THAT ALL APPOINTMENTS WILL BE BY TELEPHONE IF THE GP FEELS YOU NEED TO BE SEEN THEY WILL INVITE YOU DOWN. THE GP WILL TRY AND CALL YOU AT THE TIME OF YOUR APPOINTMENT IF YOU DO NOT ANSWER THE GP WILL LEAVE A MESSAGE IF YOU RING BACK AND THE GP IS UNABLE TO RETURN YOUR CALL AND IT IS NOT URGENT YOU MAY BE ASKED TO RESHEDULE YOUR APPOINTMENT FOR ANOTHER DAY  

Click here for SystmOne Online for booking/cancelling appointment, (not currently available) ordering repeat medication, viewing your records & blood results 


VACCINATION STATUS FOR TRAVEL

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.


COVID-19 VACCINATIONS

From 17.06.2021 If your are 21+ you can now book your COVID vaccine on the NBS in the NHS website at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119.

patient who are due their second vaccine can book an earlier jab on the link above , however please note your original jab needs to be cancelled (if your second jab was booked by us please email us at roseworthsurgery@nhs.net  and tell us your full name , date of birth and the date of your original second jab)


NHS staff in GP practices across Newcastle are asking local people to be kind and remember that they are people too.

In recent months staff have been on the receiving end of increasing frustration from patients as the coronavirus pandemic has continued.

https://newcastle-gp-services.co.uk/bekind/

  • be kind

SURGERY CLOSURES

  • The Surgery will be closed on the following afternoons from 12 for staff training:
  • Wednesday 12th May 2021,Thursday 8th July 2021,Tuesday 14th September 2021,Wednesday 6th October 2021 ,Tuesday 23rd November 2021,Thursday 10th & March 2022
  • we will also be closed between12-1.30pm
  • Tuesday 8th June 2021, Tuesday 6th July 2021, Tuesdays 3rd August 2021, Tuesdays 5th October 2021, Tuesdays 2nd November 2021 & Tuesday 7th December 2021.

How patients can help the local NHS at this time

  • LINK SAVVY booklet is designed to support Young People aged 18-25yrs , who have or are at risk of developing mental health issues.
  • Link Savvy Booklet 

Everyday Asthma Care


Ear wax removal service

  • The DOH has recently clarified that providing a service for  ear wax removal does not form part of the GP contract
  • In recognition of this and due to the high level of pressure on our services as a result of the COVID-19 pandemic we are therefore no longer in a position to provide this service
  • Newcastle Gateshead CCG has produced the following advice sheet for patients which we hope you will find helpful.
  • Ear wax removal service

E CONSULT

A form-based online consultation platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.

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SELF REFERRING SERVICES

  • Think Pharmacy FirstFree treatment & advice by your local pharmacy, no appointment needed.
    They can provide treatment for aches & pains, allergies, cold & Flu, Ear care, Eye care, Stomach aches & any skin or mouth problems.
     Think Pharmacy First Info!

  • Talking Helps Newcastle

  • Talking Helps Newcastle aims to help residents of Newcastle who may be experiencing mental health difficulties.
  • Are you feeling low? Anxious? Stressed? We can help.
  • to self refer click on link https://www.talkinghelpsnewcastle.org/self-referral/


  • Information Now
  • Information NOW is the information website for adults, their families and carers in Newcastle. Helping you stay informed, make choices, plan ahead, be independent and have an excellent quality of life. 
  • https://www.informationnow.org.uk/about-us/

Same Day Urgent Appointments

  • Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online below.
  • Extended Access Hub

  • We are now able to book our registered patients into extended access GP appointments. The GP Hub's are situated at: Molineux Street - Byker Newcastle Upon Tyne NE6 1SG,Ponteland Road Walk in Centre - Newcastle Upon Tyne  NE5 3AE,,Westgate Road  - Newcastle Upon Tyne NE4 6BE & Lemington Centre - Newcastle Upon Tyne NE15 8RZ. These appointments are with local GPs and are pre-booked for you (so no need to sit and wait). 


  • The little orange book
  • Newcastle Gateshead Clinical Commisioning Group (NGCCG) have developed a 'Little Orange Book' aimed at providing support to parents of young children. The book covers common minor illness, treatment and also times to seek medical assistance. They are available upon request via the Health visitor or when attending for childhood immunisations. Please see the PDF version below should you wish to download a digital copy.
  • http://www.newcastlegatesheadccg.nhs.uk/little-orange-book

  • Teaching Practice
  • We are a Teaching Practice who teach stage 1, 2 ,4 & 5 Students. Every 6 month we have a rotation of GP Registrars and every 4 month we have 2 Foundation level 2 (F2) Doctors who have came here from Hospital posts to learn primary care. This is a huge benefit to our practice as it improves access & brings modern medicine, without them there would be no future.Teaching Certificate
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  • Full coded records
  • All newly registered patients will be give full online access existing patients can request to have this service, if you are registered for online services you can log in, go into manage account & request full access, this sends a task to the Surgery who will grant access, if there are any problems you will be contacted, if you don't have log in details as a member of the Reception team.
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  • SMS -mobile phone text
  • We often send SMS messages out to our patients informing them that they are due annual reviews. Not all reviews are to be booked in with the doctor, and some reviews can only be done by specific nurses. If you are messaged in regards to getting an annual review booked in, please call the surgery so our reception team can book you into the correct appointment with the correct Health Care Professional. Thank you!


  • If you have been happy with the service provided at Roseworth surgery we would be grateful if you could leave a review on our NHS Choices page. To do this, please click here 
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(Site updated 17/06/2021)
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