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Noticeboard

 You can find our Newsletter for 2019 on the right hand side under Online Services and below this you will see "Latest News" if you then click on this you will be able to access the Newsletter on our website by clicking on "Read our Newsletter".

Anna Health Visitor will be leaving us to work at Cruddas Park due to staff shortage. Her clinic is covered here at Roseworth until 20.2.2019 and then all future baby clinics until further notice will be held at the Gosforth Clinic 9.30-12.30 on a Wednesday. Patients who wish to book future appointments need to book via telephone which can be done on the provided number 0191 2823023.

Gabapentin & Pregabalin are now classed as Controlled drugs/ medicines; they are controlled under the Misuse of the Drugs legislation.
They will be prescribed in quantities of no more than 28 days due to stricter legal controls to prevent them: being misused, being obtained illegally and causing harm.

 

 

Latest News


Shingles Jab.

The Shingles jab, like the Pneumococcal is a one off injection. It does not guarantee that you will never get Shingles again, but it will reduce your chances of getting it. If you do contract shingles after having the jab, it is likely that the symptoms will be milder and the illness period shorter.
You are only eligible for a Shingles jab at a certain age. To check whether you are eligible, please ask the reception team.

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Waiting List

If we do not have an appointment with the GP or Nurse that's suits you, we now can add you to the waiting list in case we have any cancellations.

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Patient caller display

Please note we now have a patient caller display in both waiting rooms, your name will be displayed on the board and your name called out.


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Music playing in the Waiting Room 

We have had a few complaints about the type of music we play in the waiting room, please note we only play music in the main waiting room, the reason being consulting room 3 & 4 are not fully sound proofed. if you prefer no music then please sit in the small waiting area.


The telephone message has changed

Please note the telephone message has changed we will now ask patient why you want to see the GP, this is to help us eliminate patients having an appointment if its not needed, this increases our access for those patients who do need to see the GP.

We will also ask you to ring the surgery between 10am - 4 pm for test results and repeat medication requests, again this helps us free up the telephone lines at peak times for patients who need to book urgent appointments


Friends & Family feedback

We will ask you to fill in a form for feedback this is a Government initiative, so please be honest, this is not for registering any complaints if you are unhappy with any part of the service please ask to speak to the Practice Manager. 


Roseworth surgery patient information.

The Department of Health has advised us that at the end of January they will begin extracting information on Fit Notes (formerly called Sick Notes) from patient medical records.  This information will be anonymised so individuals will not be identified.  The data is being collected on behalf of the Department for Work and Pensions to: 
• Undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of the Fit for Work programme
• Help identify geographic level differences in return to work so that national and local providers can respond to provide appropriate services.
The surgery has no power to prevent this data extraction which will be retrospective to December 2014 and will continue until August 2018.  Individuals may, however, opt out by requesting an opt out form from reception, this will lead to a read code (XaZ89) being added to your notes to prevent extraction.

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NAMED ACCOUNTABLE GP FOR ALL PATIENTS

Please click here to see more information about the above.


 

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